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The Intake Office and InnerVisions staff are not responsible for facilitating interaction between clients in treatment and their families and/or friends. The first 35 days of our program are specifically designed for clients to be properly and totally immersed in their recovery efforts. During this time, writing is encouraged as a form of communication as it has proven to be effective in therapy. After 35 days clients are permitted to make and receive phone calls and to interact with family and friends during designated time; these calls are solely the responsibility of the client. There is a zero tolerance policy for the use of the Intake Office of InnerVisions staff as message delivery agents.