The Intake Process

The personalized, supportive and therapeutic relationship starts at the first point of contact; self-referral. During the intake process, a daily check-in is required. This is also beneficial as the intake staff can provide supports and direction for outside help while you are waiting to be accepted into the program. Hannah House generally has a short waitlist, so intake can be quite quick if you are ready, willing, and there is space.

Getting ready for treatment

  1. Take care of all outside appointments, commitments, and court appearances etc. prior to intake. Come prepared to be completely focused and immersed in the program.
  2. Bring envelopes, stamps and addresses as you will not be able to have contact with family and friends, however letter writing is encouraged.
  3. Come prepared to work on yourself in a safe, supportive environment.

What personal items should I bring?

  • Photo ID, BC Care Card or other medical plan identification cards, debit card, status card or number if applicable
  • Comfortable indoor and outdoor clothing/shoes
  • Bath towel
  • Toiletries/personal hygiene products
  • Bed side radio alarm clock
  • Weather appropriate outdoor wear (i.e. umbrella, warm coat, hat, etc.)
  • Quarters for laundry machines; InnerVisions provides soap and dryer sheets for client use; clients are responsible for laundering their own clothing
  • stamps/addresses if client wishes to send mail

What personal items should I NOT bring?

  • Stereos
  • Laptop computers, tablets, iPad
  • Portable DVD players
  • Electronics with internet access; non-internet accessible iPod is okay
  • Clothing that advertises alcohol and/or drugs, is sexist, racial or contains any other prejudicial material
  • Protein powders or weight supplements
  • Alcohol containing products such as perfume/cologne, hand sanitizer, mouthwash
  • Musical instruments, sports equipment, lottery or scratch tickets, games or gambling paraphernalia
  • Hair straighteners or curling irons (blow dryers are permitted)
  • Nail polish or nail polish remover

What Our Clients Say

“I recently completed my 60 days at Hannah House. That was the most AMAZING experience of my life. When I think of my a-ha moment. I still get that same overwhelming feeling of gratitude. My whole life has had a complete turn around of my thoughts and attitudes about everything. Even just a little thank […]
Dorothy S
“My entire life up until now was consumed with addiction. I was born into the world of addiction, and it was all I knew. It took me to many dark places that I shouldn’t have survived, but I did, and I’m so grateful today to be alive. I’d been to quite a few treatment centers […]
Margo J
“I will never forget the day I walked through the doors at Hannah House. My life was to the point where I was unable to manage it and I desperately needed some help. I had been living a very unhealthy lifestyle for many years and over time I lost my family, friends and myself. I […]
Carrie E