Refund Policy: In the event a client chooses to leave before Program completion, or is required to leave the Program, there will be a two-week penalty imposed. It is important to consider the consequence of not complying with our Program before admittance. We are highly motivated to help those who want our help. All refund discussions will strictly be between the client and the Centre. Although we understand that sometimes family members may provide funding for a relative in Treatment, when a client attends our Centre the contract is between them and us. Waiting times: Wait times vary from a few days to a few weeks.

Treatment Costs: InnerVisions charges $100 per day for our Residential Treatment Program. However, as we are partially funded through the Ministry of Health, there are a variety of funding avenues available to clients. Funding must be in place prior to admission. If we feel a client is suitable and is having difficulty obtaining funding, we will help navigate the process – our goal is to help. Funding arrangements are strictly between InnerVisions and the individual in Treatment.

Criteria: An appropriate client: Is any adult, over 19 years of age, who has alcohol and drug abuse as a primary diagnosis. Has been approved to participate, by our doctor, with respect to their substance withdrawal (detoxification) Is mentally/physically capable of functioning in a therapeutic residential group treatment program. Can function in the English language or have access to interpretation services. Demonstrates a willingness to participate in a recovery program. To become a client a person must: need our services want our services ask to join us commit to our program be prepared to be held to their commitment All prospective clients of InnerVisions Residential Treatment Program will be screened via telephone with regards to their appropriateness for service, and may undergo a second screening during the personal interview process. At the time of the telephone intake, priority is given according to client need and bed availability. Free of pending court appearances Generally, we do not accept into residency people with pending court appearances. Psychologically and Physically Capable Clients must be able to manage stairs and move about under their own locomotion. InnerVisions is not designed for wheelchair use. We do not have permanent medical staff on site, nor do we have extra staff to assist client mobility. Some medical and psychiatric conditions are beyond our expertise. Those accepted into InnerVisions must be psychologically and physically capable within normative margins.

The Residential Treatment Program of InnerVisions has been accredited by CARF