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Frequently Asked Questions

For over 20 years we have provided first class treatment services in our licensed and accredited facilities. Our statistical data indicates that on average our fee for treatment is 35% less, can be accessed 80% faster, and with an 80% treatment completion rate.

  Index
    How do I make contact with you?
    What does the Program cost?
    What is your Refund Policy?
    What are the staff qualifications and accreditation?
    What is the InnerVisions Treatment Centre?
    What model of treatment is used?
    What is the program like?
    Are there any restrictions?
    Am I allowed visits?
    Is there flexibility for vegetarian clients?
    Do I have to do chores?
    What are the wait times to get in?
    What is the referral procedure?
    Do you have a Doctor on site?
    What is the policy regarding prescription and over the counter drugs?
    Can I bring my car?
    Do I have to know how to read and write English?
    Can I come if I have a physical disability?
    Do I need spending money?
    What recreational facilities are available?
    Can I make phone calls or send letters?
    What personal items should I bring?
    How long are my belongings held at the treatment centre if I leave under adverse conditions? ?

How do I make contact with you?
  • Toll free 24hr access to staff at InnerVisions: 1-877-939-1420 for Men and 1-866-466-4215 for Women.
  • Email: callcentre@innervisionsrecovery.com
  • The Call Centre and InnerVisions staff are not responsible to facilitate interaction between clients in treatment and their families and/or friends. The first 35 days of our program are specifically designed for clients to be properly and totally immersed in their recovery efforts. During this time, writing is encouraged as a form of communication as it has proven to be effective in therapy. After 35 days, clients are permitted to make and receive phone calls to interact with friends and family during designated times; these calls are solely the responsibility of the client. There is a zero tolerance policy for the use of the Call Centre or InnerVisions staff as message delivery agents.
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What does the Program cost?

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What is your Refund Policy?

Location
  • We are located in the Greater Vancouver area.
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Staff Qualifications and Accreditation

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What is the InnerVisions Treatment Centre?

Objectives:
  • Introduction to the Twelve Step Model of Recovery
  • Recognition and acceptance of alcoholism and/or addiction
  • Development of coping mechanism (relapse prevention)
  • Obtain and maintain a healthy lifestyle free from alcohol and drugs
  • Realization of employment/educational goals
  • The opportunity to build a support network conducive to successful recovery
Activities:
  • Individualized Treatment Plan
  • Group therapy
  • Video and oral presentations
  • Written and reading assignments
  • Medical support from a team of addiction physicians
  • A.A and N.A. meetings
  • Step guides, re-establishment of contact with family
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What model of treatment is used?

Top of page

What is the program like?

Top of page

Are there any restrictions?

Top of page

Am I allowed visits?

Top of page

Is there flexibility for vegetarian clients?

Top of page

Do I have to do chores?

Top of page

What are the wait times to get in?

Top of page

What is the referral procedure?

Top of page

Do you have a Doctor on site?

Top of page

What is the policy regarding prescription and over the counter drugs?


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Can I bring my car?

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Do I have to know how to read and write English?

Top of page

Can I come if I have a physical disability?

Top of page

Do I need spending money?

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What recreational facilities are available?

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Can I make phone calls or send letters?

Top of page

What personal items should I bring?

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How long are my belongings held at the treatment centre if I leave under adverse conditions? Such conditions include: drug or alcohol use, threatening or violent behavior, theft, not returning to the facility without permission or other violations of InnerVisions policies. InnerVisions is not responsible for your property; however we will allow 7 days for the client to collect their property from the treatment centre before it is disposed of. There are No Exceptions! This must be done during regular business hours, Monday through Friday from 8:00am to 4:00pm.
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Innervisions follows a disciplined accreditation process, and is proud to have achieved worldwide recognition
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